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African Social Science Review

Abstract

Good governance has emerged as a critical factor in assessing public managers all over the world. Using information communication and technologies (ICTs) to promote good governance, therefore, has become a veritable tool to boost social economic development in Nigeria. The purpose of this paper is to interrogate how ICTs can be used to promote good governance in Nigeria. The study adopted qualitative research technique. Data were collected from secondary sources, such as extant literature, journals, textbooks, internet and newspapers. Content-analysis technique was adopted to collect and analyze the data and elicit key concepts. Elicited key concepts were edited, pattern-matched, coded and categorized into themes. Thematic and secondary data analysis methods were adopted to analyze, interpret and answer research questions. Findings show that e-government, e-commerce, e-citizens, and e-employees' participation issues have been tackled by government to promote good governance. However, there were certain challenges, such as: quality infrastructure, lack of stable electricity, lack of internet access, cyber security challenges, capacity building and political will. Despite these challenges, there are opportunities for the government to promote good governance by improving infrastructure, increasing broadband penetration of internet usage, capacity building, and implementing cyber security best practices.

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