Document Type


Date of Award



Barbara Jordan-Mickey Leland School of Public Affairs (SOPA)

Degree Name

MS in Transportation Planning & Management

First Advisor

Carol Lewis


Transit agencies strive to provide an efficient, secure and safe service to their patrons. Such characteristics not only serve to create loyalty of patrons, they also can help in improving ridership. Crimes related to transit service are an increasing concern for transit officials and transit operating companies worldwide. This study was focused on the perception of crime or fear of crime. A survey is used to capture these views and is administered to transit riders at various locations on the network. A deeper understanding of people's perception regarding crime in the public transportation system will help transit officials in their approach to improve ridership and the overall service offered to patrons. Houston METRO registered a total of 120 million total boarding for fiscal year 2008. With such a large population and transit-service patronage it is important for the agency to understand the most prevalent factors that foster feelings of fear and insecurity in its various transit components in order to develop effective methods of mitigation